p22 – Deposits, Withdrawals Account Banking

Verifying Your p22 Account

Account verification is how we make sure your withdrawals reach you and nobody else. It is not a barrier — it is the step that locks your balance to your identity so that if your device is ever compromised, a stranger cannot drain your wallet. We ask for a government-issued ID and sometimes a proof of payment method, such as a screenshot

of your Touch 'n Go eWallet or Boost account screen showing your name. Most accounts clear verification without a back-and-forth. Submit once, and every future withdrawal moves without repeating the process.

Upload your ID — A clear photo of your MyKad or passport — both sides — is the standard first document. Blurry images slow the process down.
Confirm your payment method — If requested, a screenshot of your Touch 'n Go eWallet or Boost home screen showing your registered name is enough.
Wait for account confirmation — Our team reviews submissions and updates your account status. You will see a verified badge on your profile once it is complete.
Withdraw without repeat checks — Once verified, future withdrawal requests go straight to processing — no need to upload documents again for the same account.

Put Money Into Your p22 Account

Adding funds starts from the cashier tab inside your account — no separate app, no new screen to hunt for. We support Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX so you pick whichever wallet or bank you opened this morning. Enter the RM amount, confirm inside your wallet app with your PIN, and the balance appears. Players in Petaling Jaya

who keep Boost as their daily wallet find the flow takes about the same effort as paying for lunch.

Open the cashier — Log in to your p22 account and tap the cashier tab — deposit options load straight away without a separate redirect.
Choose your wallet or bank — Select Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. The screen shows the exact account or QR to send to.
Enter the RM amount — Key in how much you want to add. Check the minimum shown on screen — it varies slightly by payment method.
Confirm inside your wallet — Approve the transfer in your wallet app using your PIN or biometric. Your p22 balance updates once the payment clears.

LOCAL PAYMENT METHODS

Payment Options on p22

Our cashier is built around the wallets and banking rails Malaysians actually use day-to-day. Each method below is active for deposits, and most support withdrawals too — eligibility depends on your account region and where local law permits transactions.

Touch 'n Go eWallet Scan the QR or send to the account number shown. Deposit and withdrawal both available. Works on iOS and Android with your existing TNG balance.

Boost Tap Boost in the cashier, confirm the amount in your Boost app and approve with your PIN. Fast and familiar for daily wallet users.

GrabPay Use your GrabPay wallet balance directly from the cashier screen. No separate setup needed if you already have GrabPay active on your phone.

DuitNow Transfer Send via DuitNow using the account number displayed — works across most Malaysian banks that support real-time DuitNow rails.

FPX Online Banking Select FPX, choose your bank — Maybank2u, CIMB Clicks and others appear in the list — and authorise through your bank's own login screen.

Move Your p22 Balance Back to Your Wallet

Withdrawals go back to the same wallet or bank account you used when depositing — we keep it that way to protect your money. Head to the cashier, switch to the withdrawal tab, and choose your method. Touch 'n Go eWallet and Boost withdrawals follow the same confirmation flow as deposits. Larger amounts may require us to confirm your identity before the

transfer moves, which is explained in the verification section below. We do not invent speed promises, but wallet-to-wallet transfers clear quicker than traditional bank routes in our experience.

Open withdrawal in the cashier — From your account, tap the cashier tab and select the withdrawal option. Your available balance is shown before you enter an amount.
Select payout method — Pick Touch 'n Go eWallet, Boost, GrabPay or your FPX-linked bank. The account details auto-fill from your saved profile.
Enter and confirm the amount — Type the RM amount you want out, review the summary screen, then confirm. A reference number appears once your request is queued.
Verification check if required — If your account has not completed KYC or the amount exceeds a threshold, we ask for a quick document check before releasing the funds.

p22 Banking — Common Questions Answered

Below are the questions we hear most about depositing, withdrawing and keeping your account in order. If your situation is not covered here, our live chat team handles account and payment queries directly.

The minimum varies by payment method and is shown on the cashier screen before you confirm. Check the amount displayed next to your chosen wallet or bank at the time of deposit.

We match withdrawals to your deposit method where possible. If you need to change your payout wallet, contact live chat to update your account details before submitting the request.

Most Touch 'n Go eWallet, Boost and GrabPay transfers reflect quickly. If your balance has not updated after a few minutes, send your transaction reference to live chat for a manual check.

Yes. We ask for identity verification before processing withdrawals. Submitting your MyKad and a wallet screenshot early means your first cashout moves without delays later.

p22 does not charge a withdrawal processing fee on our side. Your wallet provider may apply their own transfer conditions — check your eWallet app's terms separately.

Take a screenshot of the deduction in your wallet app and bring the reference number to live chat. We trace the transaction from our payment gateway and resolve it for your account.

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